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Sales Operations Coordinator in London at Inmarsat

Date Posted: 2/12/2018

Job Snapshot

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Job Description

Primary role purpose:

Sales Operations Coordinator is required to join the Support/Operations team and focus on supporting the Inmarsat Enterprise Sales team in a variety of programmes and initiatives to maximise efficiency and effectiveness.

The Sales Operations Coordinator will provide direct support to the sales team to drive the sales operations strategy and continuous business improvement.  The primary function of the Sales Operations Coordinator is to enhance sales productivity through the delivery of best in class operational support to the team.  

The holder of the position must have strong organisation, planning and problem solving capabilities alongside an interest in analytics and commercial business practices.  To be successful you will need to have strong interpersonal skills, be able to form meaningful professional relationships quickly at all levels across the business and happily undertake basic administrative tasks alongside the delivery of advanced strategic critical programs.

Job Requirements

Key Responsibilities:

  • Take ownership of the validation and qualification of sales incentive and demo programmes for the business unit
  • Monitor and track the progress of the above against target and goals to drive successful outcomes and maximize the business opportunity
  • Contribute to monthly sales performance reports against target
  • Accurate and timely reporting of the performance in line with the business units processes
  • Master use of IBIS and Tableau to develop key metrics to identify key company metrics and trends
  • Assist in creating and implementing department projects to generate sales growth and maximise efficiency
  • Manage various projects as assigned and perform other special tasks as requested
  • Establish processes to improve and maintain data accuracy in and underlying systems
  • Contribute to sales process/methodology improvements and problem resolution
  • Help facilitate cross-functional communication within and between the business units and other central functions

Essential Knowledge and Skills:

  • Minimum two years’ experience in similar a wholesaler/channel sales work environment
  • Strong can-do attitude and customer excellence ethos
  • Ability to meet commitments with good problem-solving
  • Strong ability to analyse data and draw conclusions
  • Excellent attention to detail and ability to prioritise tasks
  • Well-developed written and verbal communication skills
  • System knowledge - proficient in Microsoft Office – Excel, Word, PowerPoint, and BI tools
  • Robust, Independent and versatile; accustomed to interfacing for sales staff into technical, commercial and other business functional relationships

Desirable Knowledge and Skills:

  • Experience in using
  • Knowledge of data manipulation tools (Tableau, Oracle OBIEE or similar)
  • Project Management qualifications (e.g. PRINCE 2)