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Management Systems and Audit Manager (001507) in London at Inmarsat

Date Posted: 1/30/2018

Job Snapshot

Job Description

Primary role purpose:

The role holder will assist in the design and deployment of a Quality Management System (QMS) and lead the internal Quality audit programme. 

The role will be that of a QMS expert and experienced lead auditor. The role holder needs to be comfortable working both strategically with senior leadership and pragmatically in the deployment and auditing of the system.  They will effect change by influencing decision makers and in parallel, coaching senior leaders and managers to understand their role in the QMS

Job Requirements

Key Responsibilities:

  • Develop and help deploy the Quality system elements, (initially focusing on Document control, Continuous Improvement, Management/leadership review & Audit) and ensure these elements are in alignment with the process architecture
  • Assist in the design and deployment of the wider quality frame work
  • Lead the internal audit program, train internal auditors, develop the audit schedule, lead the CAPA program
  • Train, mentor and coach colleagues across the business in the use of the QMS
  • Ensure the continuous improvement of the QMS
  • Ad hoc duties as required

Essential Knowledge and Skills:

  • ISO 9001 Lead auditor
  • Experience of conducting, investigations (8D) and root cause analysis
  • Proven track record in delivering tangible business improvements through the use of a QMS
  • Practical / hands-on experience in developing large scale Quality Management Systems
  • Gravitas and ability to influence senior decision makers (Executive team, Extended Leaderhip Team) and able to manage senior stakeholders to obtain support and backing The ability to test/challenge current thinking and formulate new practices/policies..
  • Detail-oriented & tenacious


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