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Lease Network Engineer (LTAC) (001972) in London at Inmarsat

Date Posted: 6/14/2018

Job Snapshot

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Job Description

Primary role purpose:

This opportunity is for a full time Engineer to lead operational support for LTAC military ‘push to talk’ leases. The role involve liaising with frequency planners to arrange satellite resource allocation, the Network Operation Centre (NOC) to address monitoring and operational issues and liaising directly with customers and end users of the service on technical and operational issues. In addition to this liaison and Engineering role, the Engineer will routinely monitor service performance to ensure a high quality service is provided to all users of the system and help with the design of special beam configurations with a software tool. The role will provide on call support for end user problems that are escalated to the Lease Engineering team by the NOC.

As part of the Lease Engineering team, the Engineer will be expected to work on other lease activities as and when required. The role is part of one of the biggest and fastest growing business areas within Inmarsat.

Job Requirements

Key Responsibilities:

  • Process LTAC lease applications received from different business units, maintaining clear records of all applications and deadlines.
  • Work with the frequency and resource planners, to ensure that adequate resources are available to support these leases.
  • Prepare the NOC tasking order and customer lease authorisation documentation in support of each approved lease.
  • Design Special beam configuration, with a software tool.
  • Liaise with the NOC and the end customer to perform end to end benchmarking tests when a new lease is brought into operation.
  • Liaise with the contracts and billing departments.
  • Provide third line technical support to customers, dealing with performance issues escalated to Lease Engineering by the NOC.
  • Develop and document operational procedures for use by the NOC and other departments.

Essential Knowledge and Skills:

  • Strong verbal and written communications skills along with a background in an operational environment would be useful.
  • University degree level education or equivalent in Engineering with appropriate Radio Frequency (RF), modulation and communications theory components.
  • A self-starter who can prioritise and manage multiple tasks efficiently and effectively as well as managing those under their control
  • Excellent interpersonal skills
  • Ability to prioritise the most important activities
  • Ability to communicate effectively with staff at all levels
  • Familiarity with MS office suite of software
  • Ability to work effectively within a fast paced environment
  • Familiarity/experience of communications monitoring systems and spectrum analysers.

Desirable Knowledge and Skills:

  • Matlab
  • Experience of dealing with people from different countries
  • Ability to work well under pressure