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Aviation Operations Engineer (002282) in London at Inmarsat

Date Posted: 9/10/2018

Job Snapshot

Job Description

Aviation

Inmarsat’s Aviation business unit is the leading provider of satellite communications solutions to airlines, operators and passengers worldwide, keeping people in touch at 35,000 feet in the sky.  Inmarsat provides the ultimate inflight connectivity experience for the entire aircraft, from voice and safety communications in the cockpit to high-speed, reliable broadband in the cabin.

Job Requirements

Key Responsibilities:

We are looking for an outstanding Operations Engineer to join our Aviation Operations Team based in London. The Operations team actively monitor and diagnose the commercial airline fleets on-board equipment 24/7 to ensure seamless high-speed broadband connectivity in the sky, and give commercial aviation customers the opportunity to launch unique passenger experiences

In this role you will have significant interaction with the wider Inmarsat group, customers and suppliers located around the world on a daily basis

  • You are self-motivated, thrive in a fast paced operational environment and have experience delivering exceptional service to demanding customers. Most importantly, you have a passion to proactively innovate and acquire new skills

Essential Knowledge and Skills:

  • Strong troubleshooting and analytical skills
  • PLMN RAN Performance or RF Optimisation experience (3G UMTS NodeB, 4G LTE eNodeB)
  • Experience of drive test analysis (i.e. ASCOM TEMS, Nemo, Actix)

Desirable Knowledge and Skills:

  • Knowledge of Operations support within an enterprise environment
  • Knowledge of ServiceNow, JIRA, ICINGA, Nagios
  • Knowledge of DevOps, Agile or ITIL methodologies
  • Excellent PC skills with good knowledge of MS Office

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